With unified communications solutions, you decide how and when you receive your messages. Allowing for retrieval of any communication form such as accessing your voice messages over your PC or your e-mail over the phone, provides you a greater level of control over your communications, thus increasing organizational productivity. With a solution that allows you to route your messages in any way that you choose, customer care can become enhanced by virtually eliminating any gaps in communication.
Cisco Unified Communications Podcast Series
Listen to Cisco experts discuss industry, business, and technology topics pertinent to the Unified Communications, including contact center. Find out how Cisco Unified Contact Center Solutions create unique customer-centric experiences.
Streamline Processes, Deliver Better Service
A leading distributor of life safety, security, and access control products uses Cisco Unified Customer Contact solutions to deliver a better customer experience and streamline contact center processes.
Personalize Service for a Competitive Edge
In an industry where superior service sets a company apart, JJ Food Service Limited uses Cisco Unified Customer Contact solutions to create a highly personalized and more satisfying customer experience in its contact center.